Booked this flight weeks in advance on purpose... checked in this AM, got an email at 10:20 pm that the flight was cancelled, no additional info as to why.

I am VX Gold. Called the Gold Res line, was told that my only option was 2:30 pm flight because that was the only flight available with my same booking class. My wife, myself, and our 11 month old are flying

Umm.. no. I have business in LA at noon and MUST be in LA before noon. I kindly informed her of my status and the fact that there is a 7 am and 8 am flight. I asked to be put on the 8 am flight.

After 30 min on wait, she comes back that her supervisor states "Virgin has policies in place" and that because MCS is the only available cabin, I have to be extorted $39 to upgrade my wife to MCS. I tried to keep my calm, informing her that VX cancelled my flight and on ANY OTHER airline I have flown, they have waved such retarded policies to accommodate passengers.

15 minutes later, no budging.

SERIOUSLY!? wow... sorry VX.. Southwest has won my heart...

I filed a DOT complaint while she was taking my CC payment