Skyteam Plus status not recognized with CSA
Hi,
I made a booking with CSA through Priceline from PRG-CDG and entered my AZ Freccia Alata Plus #. Tried to select a seat and it is asking me for USD 11+, even for non comfort seats. Isn't priority seating one of the benefits of Skyteam Elite +?
I called OK and the agent verified that my AZ FF# (8 digits) is there but did not see any reference to Skyteam Elite. However, I had another reservation on DL and the system recognized my status without problem with the exact 8 digits FF# from AZ.
I've read about others experiencing status recognition problem at KL and it seems that when you enter additional 0's to make it a 10 digit AZ FF# the problem is fixed. Is this the same case with OK?