Originally Posted by
dread_specter
Hi JDiver.
I guess I'm failing to explain myself well.
You see, in that post where you see me quoting you, I actually wrote text. Not just your quote, I wrote a dozen lines where I say I'm sorry to have not posted in the right thread and so on so forth. Yet, what I see is just your quote, with none of the text that I typed in after that quote. That is the problem I am having. The same thing happend in the air canada posts where I replied to a post but only the quote showed, the 35 or so lines of explanation I wrote did not show up. I guess you don't see them either, which leads me to believe that the text is missing not because it's pending moderation, but because for some reason, if I use reply on firefox mobile, it will only quote the last post and all the extra text I typed in gets discarded.
Cheers
1. Always do the following before assuming it's a FT issue:
*Clear your browser cache and cookies
*Turn off plugins -- especially ones that change what you see on the page
*Try doing your task in another browser and see if it resolves
2. If it's still happening, tell us *step by step* what you are doing to make your problem happen. For instance on FT there are many ways to quote a post; click by click, what are YOU doing?
3. Try to begin any trouble report by telling us your device, browser, whether you are using the full site or mobile skin, and anything else you think is helpful.
4. Screen shots are often the most helpful thing you can post. In your case try taking a shot of your screen before and after you hit SUBMIT.
5. When you make a report, we have either seen it reported before, or we haven't. If we have seen it reported before, it's either already been fixed, or it has not. If we have not seen it before, we must ask you a lot of questions (like this), because you are either the FIRST or the ONLY one reporting an issue, and that's the same thing to us, until and unless we get additional reports of the same issue. When there's a single report, the chances that it is a browser issue and not a FT issue are very high.