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Old May 25, 16, 12:48 pm
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL), AA (statusless), HH (Diamond);
Posts: 2,888
Originally Posted by UKtravelbear View Post
Why not start with a phone call to BAEC?
It's what I did when my AA flight was cancelled (sick pilot) on a BA booking and AA moved me to VS

I just phoned them up (Newcastle) told them what happened and gave the booking refs and in a couple of days the avios and TPs were in my BAEC account.

No letter or email required!
That's of course possible as well, but I think many like me feel like a phone call is a last option rather than a first option.

I've gone ahead and added a section on that.
dylanks is offline