Originally Posted by
appleguru
Curious how you know the call center of the agent you spoke with? Do you ask? I used to see it on my ticket confirmations under place of issue, but now it just says "Delta Reservations"?
I always ask. Got one from Minneapolis yesterday. If they say they're in Chisolm (usually say Northern Minnesota), I complement them and let them know they're held in high esteem. Not sure it does me any good but makes them feel better.