Stayed there 2 weeks ago. Had a cash, non-smoking, suite reservation. Included a note that we would arrive at midnight. Got to the hotel and all they had 'left' was a suite that 'had been smoked in'. Downgraded and told that the price would be reduced. Bill had original rate. A Diamond reservation with a note about late arrival should not get downgraded.

Breakfast was a zoo. Host sort of explained that the continental breakfast was here and there, but don't touch anything hot. I showed my breakfast vouchers and he said we could have anything. When finished, we couldn't find wait staff for the bill, so we just left the vouchers and walked out.

Also, no lounge.

Not a good experience and we won't be back.