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Thread: Document check on a back-to-back - gate staff OK?
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Old May 25, 2016 | 4:14 am
  #5  
KARFA
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Originally Posted by Gomac
You've got me thinking now, would the best course of action were that to happen be to still take the outbound flight be in the B2B airport without a boarding pass for the flight back and just say you've lost it? That must happen all the time.
The main thing is you need to be checked in - if that is done then yes you can get your bp at the gate. For a b2b you should go through the following:
  1. Try OLCI
  2. Try check in on the app
  3. May be worth phoning BA if 1 & 2 don't work just to check there is no obvious issue like it is awaiting a ticket re-issue
  4. If 1/2 don't work try ask the check in agent at LHR or the BA lounge staff to check you in for your XXX-LHR and issue a bp.
  5. If 3 doesn't work ask the BA staff to call XXX and check you in with the intention to collect your bp at the gate - although if you have time once checked in try downloading the bp on the app or at ba.com
  6. TO ONLY BE USED IN EXTREME CASES - if you are not checked in by the time you board your LHR-XXX ask the BA cc to call ahead to XXX and get you checked in, again you can collect your bp at the gate at XXX
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