Originally Posted by deltheking

Thanks for all the replies. So - Qatar has a 24 hr call line - only it is in Qatar itself - good to know . But what purpose does it serve to a passenger in the US ? Even a flyertalk member like me did not know this - so how do you expect a common man and the big majority of the folks out there to know this ?

Again seriously - Qatar lists their US call times as 9am-7pm & you expect all flying folks to figure out that they have a 24 hr call line based in Qatar - look it up online - and then place an international call to Qatar for help. Well - dont know about others - but neither me nor most of the passengers would think this is such a great idea. And yes - if you advertise yourself as the world's 5* airline - you are held to higher standards than other airlines.