Originally Posted by
channa
Do you know someone with a U.S. credit card that you could use and pay back? Or could you file a refund request with UA for a partial refund equal to the credit amount?
I always say that since the merger, United's systems are really optimized for people flying IAH-AUS, and that's about it. This seems to be one of those situations where you're clearly well outside the realm of what UA's systems were intended to do.
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I was trying to avoid calling a friend due to the hastle involved lol - but i bet it would have taken less than 5 hours of my time...
This second issue was my mileage plus account itself is registered in Canada...
Any idea how long united will take for a response... is 7-10 business days legit?
Originally Posted by
sammyindc
According to the united.com club terms and conditions: "united.com Club is open to MileagePlus members with a primary mailing address in the United States (including American Samoa, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands and Guam)."
So technically you do not qualify to receive any credit to your travel bank with a Canadian address. Only thing I see UA doing is refunding you the $25 sign up fee.
Full disclosure - It was a the gift registry