One of my oldest cards is a Wells Fargo Cash Back card. I called to see about doing a product change to this new card. The direct # for WF Credit Card Product Change is 844-879-4824. I was told I could upgrade to the new card and that I would be getting a VISA Signature vice VISA non-signature which is what I currently have and that they will not do a hard credit pull in the process. BUT... and this was a showstopper for me, they would actually close out my current card, and issue me a new one with a new number and that it will show as a new card on my report, with my current WF account closed.
If someone gets converted without having to close out current card please post details here.
Last edited by isle-hawg; May 24, 2016 at 3:26 pm