Introduction Others have posted a lot of pictures from the property so I will not repost the pool etc.I have to add a small disclosure though. I do know one of the senior staff at this hotel and that may have helped the stay being flawless. Nevertheless, I truly believe they are trying hard.I wanted to see and feel the hotel for myself as we have a rather large event coming up in November and my wife was adamant that she wanted to book the Villa there.A few days ago I questioned how things are with this property. It didn't look too optimistic as there were some rather scathing TA reviews online. With a long weekend approaching, I checked the rates and saw that they were pretty decent. T-4 days we booked a Luxury Garden Room. Check In We were escorted to our room which was on the same level as the reception.I was told that we were upgraded to a 72sqm Prestige Family Suite for our one night stay. This was a triple upgrade. Next level up is the Imperial Suite (typically meant for wedding guests) and the the 2 Bedroom villa (more on that later).I asked for an early check in and received an email back asking what time that would be. I requested for 10am, arrived at 9:50am - and the room was ready. Room I'll let the pictures describe the room.The hotel had made up both the sofa bed as well as an extra bed in the bedroom, allowing us to chose which one we preferred for our daughter - the sofa bed of course.This suite is split into two rooms, a bedroom and a living room (ensuite is attached to the living room). The living room has a large sofa which converts to a sofa bed. Bedroom has a large King-sized bed with a small sofa by the window.The room was exceptionally nicely decorated. Unfortunately due to the hotel design, the living room did not let in much natural light, but that was ok for us. Service Coming back to the 2BR Villa, here are some pictures. All Villas (4 of them) have 2Bedrooms. They all have a private parking lot in front of them, ensuites in both bedrooms and a private pool attached. Here are the pictures:Skipping ahead: we asked to view the 2BR villa and the lovely Vicky of Guest Relations showed it to us. That evening we had on our table several chocoalte pralines and a personal note from her too. Very nice - all gone  The first thing we did was hit the pool and while doing so, we were welcomed with the usual plate of snacks with cakes etc. Our little girl got a seperate plate of M&Ms, gummy bears etc. They also placed a bottle of red wine on our table. Dining Note too: After much argument with the owners, the normal discount structure for Accor Plus members has just been reinstated. Good news!Dinner we had at ilLido, which was their higher end restaurant. They had a special menu with White Asparagus and I have to say that was excuisite! We had lunch and breakfast at Kwee Zeen - typical fare, nothing outstanding. Location  The Spa also has a kids club on the second floor (complimentary for hotel guests for the first 2hr) as no children are allowed in the Spa / allowed to us the Spa facilities (which are really nice). - We didnt use the Spa as we will be in Bangkok this weekend Another thing to note is the (it seems) quite popular Spa attached to the Sofitel. It is a bit of a hike from the Sofitel or you can use their complimentary buggy service.The Sentosa Island Bus #3 also pulls into the Sofitel driveway as a stop.Location wise it's away from the Singapore "rush" which is very nice. The hotel operates half-hourly suttle service TO RWS and VIVO (note: no pickup from RWS when coming back!) and hourly shuttle to Paragon on Orchard Road. Overall We came away relaxed, wife and daughter are happy (most important!) and we all agree that we will stay here in November for our event. I have to say I was really impressed. It looks like they have sorted out many things. Some small things are still a bit sticky (ie, Asked at Kwee Zeen about the daily meal board for kids under MyKids promo - they advertise it throughout the hotel. Waitress didnt have a clue. Went to the reception and they signed me up. Walked back to the restaurant where the manager then asked me if I had the MyKids voucher - "No, reception didnt give me anything". But they quickly sorted it out). But certainly not a biggie!