Originally Posted by
PHX392
Anyone have an success getting redeposited SWUs pulled forward to current year? Reason being, I canceled a refundable ticket for this weekend with last years SWUs attached, agent said they would be deposited and it looks like they were; into 2015 now flagged 'expired' instead of 'used'. Fairly certain I'm sol on this, worth a call to c/s?
AA seems to be tightening up on this where the SWU needs to valid at time of the trip and not just at time of booking. More and more people are reporting getting AAgents that don't go an inch beyond what they know, let alone what the rules allow (which is much greater). There is a chance you will reach an sympathetic AAgent and let you reapply the recently redeposited SWU to an upcoming trip but probably not just move it to 2016's pool. But I'm pretty safe in saying there is zero chance if you don't call. I'm sure you can find a way to spin it thinking it should be usable, but don't get upset if they say no.