FlyerTalk Forums - View Single Post - Email from GM about rate rule changes
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Old May 19, 2016 | 8:36 am
  #21  
freeflyin
 
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Originally Posted by Kingston
I don't see anywhere in the OP where the GM is looking for approval. He says he's going to charge the card and to contact him if there's a different form of payment.
I would ignore it. Email gets ignored all the time and this one doesn't ask for acknowledgment.
If you go, you've got a room. If there's no room, OP is platinum and it will cost the hotel dearly.
If the OP cancels, he's got the terms he originally agreed to for a charge back.
This would be my approach to this issue. He didn't mention anything about a rate change or cancellation if you don't respond- if you cancel and he has charged your card,it seems that you have an easy case to dispute.
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