FlyerTalk Forums - View Single Post - Email from GM about rate rule changes
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Old May 19, 2016 | 7:50 am
  #20  
Orange County Commuter
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15 Years on Site
 
Join Date: May 2010
Posts: 3,801
I would just call Marriott and get them involved. I would not bother emailing or calling the GM, he/she has already shown that he is not really too concerned with customer service.
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