Originally Posted by
Txubito
The lady at the front desk refused to let my wife in as I'm only allowed one guest. She even suggested I could go in with my wife but my daughter had to stay outside!!
Did I catch her on a bad day or is this normal...?
Before anyone chimes in with "You should know the rules", well I do.

If your child is over 2 years old, then this is normal. If under 2 years old then all 3 of you should have been allowed in. You sometimes gets a bit of discretion in this situation, but North can be busy. The obvious thing would be for you to sort out your child while your wife gets a break from childcare.
Clearly it's easier for all concerned that the rules are clear, you may want discretion, but that conflicts with the consistency principle.