Hello. I'm hoping somebody can help me with an issue. The Elder Wiggles decided to take a trip to Europe this summer and bought a ticket Europe bound from AAA-ORD-Europe on AA metal (001 ticket stock), and a return flight that's Europe-LHR-AAA on BA metal. Everything on Mother Wiggles' ticket is correct, but Father Wiggles' return ticket is having issues.

It looks like there is one PNR for the AA flights, and a separate PNR for the BA flights (though it's all under one ticket). If Father Wiggles' name were John Middleton Wiggles (First Name = "John", Middle Name = "Middleton", Last Name = "Wiggles"), then everything looks good on the AA PNR, but the BA PNR is showing this:

Iddleton John M Wiggles

Consequently, Mother Wiggles has called into AA and they've put the blame on BA. BA has said they fixed the issue for ticketing, but the website is still showing "Iddleton John M Wiggles" for the return flight and they said they can't fix what's being shown on the website which isn't very reassuring to Mother Wiggles.

Is there anything else we can do besides continuing to call BA? Mother Wiggles has been tirelessly calling BA to no avail.