Originally Posted by
armouredant
The claims company I used sent a 'Notice of default', which to my understanding is just a letter saying 'You still owe us money', rather than any sort of third-party adjudication.
OK, that's not going to cut much ice. I am not sure a claims firm is going to do much to help here, it's not an approach I would recommend. You do the same amount of work and get less money.
This, I would love to know. Is it possible to get ATC transcripts or weather info from MIA?
Well at the risk of repeating myself, you don't need to disprove IB's claims, it is up to them to substantiate them. If you were going down the MCOL route potentially then you could make it clear that you'll press the button on serving the claim unless they specify very clearly why it is extraordinary. But to be honest, given the short window you were working within, I actually think it would not be difficult for Iberia to come up with something to justify a 10 minute delay. In other words, there are some very strong cases in this thread, I fear your case does not belong in that category.