FlyerTalk Forums - View Single Post - Anybody experiencing a long delay in LATAM Fidelidade credit for recent flights?
Old May 17, 2016 | 8:59 am
  #12  
jlarroulet
 
Join Date: Jan 2016
Programs: LANPASS
Posts: 368
Totals have been available for a couple of days now. Full statements are still some days away

Last weekend I went out for a couple of beers with some friends that work on the website and they told me a bit about what the problem is. TL;DR version is the system integration went smoothly and the problem is with the actual merging of account statements from both FFPs. They decided to keep the statements offline until corporate IT sorts out the databases and finishes processing some delayed kms/points accruals.

a PITA for a lot of people (themselves included) which, FWIW, ended up not being a website issue but something that comes from far upstream (the tech guys that run the website do not run the FFP)

Last edited by jlarroulet; May 17, 2016 at 8:59 am Reason: Grammar
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