FlyerTalk Forums - View Single Post - Poor AA customer service – IDB, another pax gives up seat, kudos to him
Old May 17, 2016 | 7:42 am
  #11  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Maître-plongeur des Muccis
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Other options include down gauging of aircraft, weight and balance issues, etc. Of course, we haven't a clue, so we can't make any recommendations that could prove useful for compensation, future avoidance, etc.
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