Originally Posted by
gottaluvNW
Posting a forwarded message by a friend:
American Airlines chose to kick me off a flight because they overbooked it. I would have missed my son's graduation except for the incredible generosity of a random stranger who gave me his seat and I am forever grateful. He gave up getting home to his family for me. They didn't offer anyone tickets or cash just picked 3 random people (lied about how we were picked) and no apologies.
That is why it is very important to reserve a seat assignment at time of booking and to check in on line 24 hours before. It makes it difficult to deny boarding when you have a boarding pass in hand at the gate.