Originally Posted by
joepercussion1
I am pretty sure that DOT regulations require that they try to find volunteers. If they indeed did not, this is prime for a DOT complaint, although since you managed to get on the flight, I doubt AA will do anything except thank you for bringing it to their attention.
I'm pretty sure that's not true. They generally choose to find volunteers because the DOT-mandated payment for involuntarily denying boarding costs them considerably more than what they can usually find a volunteer to take.
ETA: I was mistaken about the
DOT rules.
Last edited by ashill; May 17, 2016 at 10:02 am