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Thread: Poor AA customer service – IDB, another pax gives up seat, kudos to him
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Old May 17, 2016 | 4:54 am
  #4  
swm61230
 
Join Date: Nov 2009
Location: LAX
Programs: AA(EXP)UA(1K/1MM) Marriott(PP,LifeTime Plat) Hertz(5*)
Posts: 449
Originally Posted by gottaluvNW
Posting a forwarded message by a friend:

American Airlines chose to kick me off a flight because they overbooked it. I would have missed my son's graduation except for the incredible generosity of a random stranger who gave me his seat and I am forever grateful. He gave up getting home to his family for me. They didn't offer anyone tickets or cash just picked 3 random people (lied about how we were picked) and no apologies.

While I understand that this is a very unfortunate situation I can't believe that there was never a single announcement for volunteers.

Also there would have been a very large compensation and alternative flights for those IDB.

But not hearing from the horses mouth makes me skeptical about the alligations.
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