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Thread: Aircraft Change: Business Class Recliner Seat vs Lie-Flat Seat
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Old May 16, 2016 | 4:02 pm
  #59  
jrl767
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Originally Posted by ATOBTTR
... Do I think DL is "deceptive" when changes happen? No. I think most reasonable people get that equipment subs happen in the airline industry and are needed to keep a schedule. I don't think some minor compensation in the form of a voucher or miles is too much on DL's part.
ah, but this is the DL FlyerTalk board ... while many regulars are probably reasonable people in real life, some tend to view it as the DL FlyerRant board when they feel slighted or insulted by something in the DL ops sphere

Originally Posted by tvnwz
They call it "Anticipointment." You anticipate a particular service, but end up disappointed with something less. ... Anticipointment sucks no matter how many small disclaimers you post. Human nature.
+1, nice neologism
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