A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,106
At the same time TSA was pushing Pre as the answer to everything on their twitter feed and in Congress, pax standing in long lines were witnessing closed Pre lanes at known peak times. Pax who tried to enroll found that Pre enrollment offices were closed during posted hours, didn't honor appointment times, or had closed and left no relocation information. (I can't help but wonder which corrupt TSA official is making $$$ off unstaffed Pre offices). AskTSA kept bleating about a mythical 'expedited experience' available for the asking for Pre pax stuck waiting in long regular lines - a lie that no one actually working a checkpoint ever heard of, as pax posted repeatedly.
Meanwhile, Congress is its usual lame self. Even Mica didn't think to ask Neffy: "If Pre is the answer, why are the Pre lines so frequently closed during peak periods? Why is Pre availability left up to the FSD's discretion?"
Fortunately, GE isn't dependent on whether or not the local FSD/CBP honcho approves of it. People get the service they pay for.