FlyerTalk Forums - View Single Post - Aircraft Change: Business Class Recliner Seat vs Lie-Flat Seat
Old May 16, 2016 | 8:47 am
  #48  
KingBraden
 
Join Date: Jul 2010
Programs: Marriott Titanium, DL DM
Posts: 298
Originally Posted by bubbashow
No...I have said they deserve the 7500 miles they get. If you are going to quote me, do it correctly and don't just generalize. Many on here want a blood letting when it happens. People that don't understand time.

Time is money, precious, and in small supply. I'd rather get where I need to go and get there WHEN I need to be there. I am glad DL has a diverse fleet and can make last-minute subs to allow that to happen.

Last-minute line substitutions at a station like JFK are common. Two hours prior, DL may not have known there was an issue that needed replacing.

Those that have all day to bounce back-and-forth from city to city to prove their "value" to DL can argue what they want, they will never understand the precious value of time.

Edited to add: Your RJ example...if it was the difference between getting home on time, and not, I'd take the RJ. I think the CRJ is Satan's chariot, but it does travel at/about 500 mph. I can read and comprehend the English language and understand disclaimers (which many clearly don't), so I would have no problem with said service. Would I like it? No. Would I run to DL and ask for compensation? Never.

I think on D1 routes you should ask for compensation, while a disclaimer in tiny letters exists they also clearly say on their website "Expect fine dining, 180-degree flat-bed seats...." so unless your argument is you shouldn't be upset when you don't get what you expect, then Delta should provide something for their failure.
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