Originally Posted by
bubbashow
Pretty clear to me. After all, it is RIGHT THERE ON THE SCREEN.
Not a DL1 route. Therefore, entitled to nothing for the change. Aircraft changes happen ALL THE TIME. The ability to change aircraft with a diverse fleet is one of the reasons DL is as successful as it is.
Haven't you also argued that pax who reserved D1 on a published D1 route shouldn't expect anything for a equip swap from lie-flat to standard F because equipment/service are not guaranteed? I know, we should be happy that DL provided a plane at all and got us there. Yeah this is not a published D1 route but they should get their act together and not be selling something on the website that they already know is false. How about if they swap in an RJ instead of a 'real' plane and have 4 refueling stops? Equipment and amenities are not guaranteed.