Virgin America Gold and Silver elevate members are eligible for comp upgrades from Main Cabin(MC) to Main Cabin Select (MCS) subject to space availability.

There are two ways to get an upgrade.

The first is through the "Auto Upgrade" tool. When you book your ticket at virginamerica.com you can select to auto upgrade. If you do this, at 24 hours prior to departure the system may or may not select you for the upgrade (the algorithms the system uses are unknown). A word of caution: The system may put you into a middle seat. If you would prefer to keep your window/aisle seat in the MC rather than a middle seat in MCS, do not check the box for the auto upgrade, go to the airport instead.

The second, traditional, way to get the comp upgrade is to speak with a teammate at the airport ticket counter or gate. They will put you on the list for the comp upgrade and you can advise them at this time if you do/do not want a middle MCS seat. This standby list is assigned 30 minutes prior to departure, if there are still open seats. If you don't auto upgrade, you won't know until 30 minutes prior as VX tries to sell the upgrades first.

Hope this helps!