Originally Posted by
clipped_wings
Great stuff Adam! It's reviews like yours that get the rest of us excited to try this new cabin out. I think the armrest issue is a legitimate one. Hopefully the designers are reading this with interest. It's vital that customers' feedback is considered, if Virgin is to sell this product with confidence.
Thanks clipped! Yes -- I told the FAs about the armrest issue when I was hanging out at the bar after dinner and they definitely wrote it down. There was another customer sitting at the bar as well who said he had experienced the same thing, so it wasn't just my suite.
Both of my A330 armrests were perfectly fine, so my guess is that it's a manufacturing issue more than a design issue.