OK. Seriously. Enough is enough.
Cannot access Flight Passes.
Cannot check in.
Cannot eUpgrade.
I have SEMM so calls are no time whatsoever. But what about the poor people behind that get bumped down the queue when I call?
I myself have booked on AA when in a rush to get on a flight. How many others are taking revenue elsewhere? The effects will be later when people do not come back and the market gets soft.
As an IT person, I find this pathetic. It is as if they are developing on a live system and we are debugging for them.