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Thread: Changed flights due to death. BA refuse refund
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Old May 13, 2016 | 7:40 pm
  #66  
Blueboys999
 
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
Posts: 4,350
Originally Posted by Anonba

If you have no insurance and your journey was pre travel and a family member passes then BA would on receipt of docs refund the booking in full.
Is 'family member' defined in more detail?

AA's T&C's have a similar 'close relative' description which I found to be very inconsistently applied.
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