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Old May 13, 2016, 5:15 pm
  #15  
yohanson
 
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
Originally Posted by clr4t8koff
Update:

<snip>

DELTA - if you're reading this post - please, please, please train your agents better. The fact the one's working the DM line aren't informed about your benefits to medallions is scary for your business. These are your elite customers, treat them as such. Get them educated agents at a minimum.
Watch them take that benefit away next instead.
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