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Thread: Points & Cash - MASTER THREAD
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Old May 13, 2016 | 8:29 am
  #678  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Originally Posted by IYUKO1023
My recent P+C stay did not get stay count, so I contacted GP customer service and got a following retuern;

"On reviewing your reservation number, XXXXXXXX, I can see that the reservation was made on points plus cash and hence, we would be unable to count the requested stay. "

I always get stay count on P+C. Has anyone ever experienced this?
Hi IYUKO1023,

Points + Cash reservations are eligible stays. Feel free to PM us with your details and we'll be more than happy to assist.
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