Originally Posted by
IYUKO1023
My recent P+C stay did not get stay count, so I contacted GP customer service and got a following retuern;
"On reviewing your reservation number, XXXXXXXX, I can see that the reservation was made on points plus cash and hence, we would be unable to count the requested stay. "
I always get stay count on P+C. Has anyone ever experienced this?
nope - always got credited. You should call back and complain. P+C is eligible.
the T&C state: An "Eligible Rate" shall be defined as any hotel published room rate, including, but not limited to rates found on hyatt.com, the Standard Rate, Volume Account Rates, AAA and Senior Citizen rates and Points + Cash awards.