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Thread: Citi retention offer reports (All cards) [2016-2017]
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Old May 12, 2016 | 9:09 am
  #304  
fromfall98
 
Join Date: Aug 2011
Programs: AA, UAL
Posts: 545
Originally Posted by FrenchLaundry
Just called the number on the back of my AA Platinum. The IVR system closed the account without a chance to speak to a rep, though I also did get a final chance to change my mind.
Ditto

Had similar experience about 10 days ago! Posted it upthread at that time
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