Originally Posted by
TennisNoob
First offered 3k points, agent suggested I speak with an supervisor because he did not have enough power.
Supervisor offered 25k.......... First retention attempt offer on the business card, which is maybe why it was offered so high.
Pour yourself a celebratory drink - that's one of the best retention offers I've ever heard of! I value SPG points around 2.2 cents each so that retention offer would be worth about $550 to me!