Originally Posted by
Irpworks
You volunteer to give them your money, big corporations or small business,in return for goods and services. Quit whining and appreciate the attempt at extra service.
Meh, I agree with the OP. The printed cards I get in my hotel room with the manager's signature at the bottom are a waste of paper and a poor attempt at extra service or "appreciating my loyalty". You know what's better? When I arrive at the hotel and the front desk staff greet me with a warm smile and say, "Welcome back Mr. JTP, how was the trip from YYZ? Your bag is already in your room, is there anything else we can do for you?"
It's simple, but I appreciate it.