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Old May 9, 2016 | 8:44 am
  #33  
Henry III
15 Years on Site
 
Join Date: Mar 2008
Location: Glaschu
Programs: FB Platinum for Life; BAEC Gold Guest List; Accor Gold.
Posts: 2,550
And the problem returns (again)!

Novotel in Singapore does not offer Amex as an option when booking pre-paid rate. Mercure in Laos does ... but, a short while after booking, the hotel sent me an email complaining that they couldn't get the card to work, and asked if I had another card.

I said "No" but asked if they could change my booking to the "Flexible" rate, so I could pay on arrival; I even offered to rebook at the flex rate. Nice people: they agreed to me paying on arrival, without increasing the charge to the flexible rate. (I shall have other card options by the time I arrive in Vientiane, or I could even get a large sack full of kip from the 'bank down the road'!)

-- Henry
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