Originally Posted by
Widgets
Where is the rule about not adding companions to the upgrade list after D-3 hours? I add companions all the time. In addition, all gate agents have been trained (or should have) on how to add customers and their companions to the Delta Comfort+ upgrade list at the airport. Time of ticketing won't be noticed, and nothing about that has been mentioned.
Customers and their companions--are the rules being enforced that for C+, they must be on the same PNR?
As for the 3 hour rule...I'm not sure it's a rule that a request
can't be made after that window...just that you can't do it online:
http://www.delta.com/content/www/en_...more-info.html
"Upgrades cannot be requested online within 3 hours before departure."