Originally Posted by
henkybaby
I have been given a 'free ticket' once with another airline because I had missed my flight outside of my control. BA was willing to rebook me (next day) but as it was all time sensitive the TA (CWT) gave me a LH routing instead. Some TAs get a bunch of 'credits' from airlines for exactly this scenario.
CWT has enormous clout with BA. I would put them in an entirely separate category really, and yes CWT does have a corrections budget with BA (and all the majors). They also have very skilled staff working for them and will generally have means of getting you out of irrops.