FlyerTalk Forums - View Single Post - No longer receiving ticket confirmation emails
Old May 8, 2016 | 7:28 am
  #4  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
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Originally Posted by no1cub17
Is this happening to anyone else? I've purchased two tickets in the past week on AA, did not receive a confirmation email. This has never happened before. I checked on AA.com a few hours after clicking purchase and the status does say "ticketed", but I never got a confirmation. Checked my spam folder too - nothing. Reason I ask is I can't figure out how to access the fare rules from the "my trips" section. I may be just overlooking it. May have to change one of the tickets and wanted to confirm that it was a flexible fare, but I want to be able to do that without being on hold for an hour!
Have you tried using the refunds site to print your receipt, check refundability / fare rules?

https://prefunds.aa.com/refunds/
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