FlyerTalk Forums - View Single Post - 2016 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
Old May 6, 2016, 7:06 am
  #141  
CarlTheWebmaster
 
Join Date: May 2006
Location: IAD
Programs: UA 1MM *G (recovered GS), SPG Nothing, Hilton Nothing, AA Nothing
Posts: 896
IAD-SEA 12.5k award ticket (~$30 in fees/taxes due to close-in ticketing) -> $249 upgrade to F. Not a widebody but I felt like this was a pretty decent offer for a 5-6 hour flight. RT non-award fare was > $1,000.

I had not seen this before, but not only was I offered the buy-up at checkin, when I went to the seat map to see what was open in F I saw that I could mouse-over the open F seats and the popup contained the upgrade offer including price. Concerns about CPUers left out by ToD upgraders aside, it struck me from a web user experience standpoint as a pretty good way to market the upgrades - just click to buy that nicer seat.

Last edited by CarlTheWebmaster; May 6, 2016 at 7:07 am Reason: Left out a word.
CarlTheWebmaster is offline