FlyerTalk Forums - View Single Post - 11 Howard, New York, Design Hotels [Master Thread]
Thread: 11 Howard, New York, Design Hotels [Master Thread]
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Old May 5, 2016 | 1:16 am
  #3  
Starwood Lurker III
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by aurelien75017
Quick question on this hotel. I always book my work travel through Concur/Amex Travel and have never had an issue with getting elite credits for my stays (i qualify for Platinum every year through stays, not nights).

The booking I made through Amex for 11 Howard in June doesn't show up in MySPG, and on the SPG website it says credits are only available when booked through an SPG channel like the app or the website.

I am not sure what to make of it since I always assume I could get elite credits for any SPG hotel while booking through Concur/Amex.

If anyone with experience on this or experience at this hotel can chime in, that would be great.

Oh, and I can always cancel this booking and go back to the Sheraton Tribeca but I wanted to try this hotel since it is a new addition to SPG

thanks!
A
Hi aurelien75017,

The booking may not show up in your account if it is not linked with your SPG account number.

If you could provide your reservation confirmation number via private mail here or by email below, we are happy to look into it for you.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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