Originally Posted by
clottmd
I just started looking for any miles on this account and find that everything has changed!
Frontier is a "slimiine seat" flyer. Oh, great. That won't hold my wide butt.
Frontier has deleted my hard earned miles by changing the rules from 18 months or so to 6 months? Hell, I have a life and was too busy to watch them.
This was an obvious ploy to dump those of us who weren't flying Frontier constantly. Watch out! The airlines does NOT care about you. They don't care if you've been a good customer but wasn't traveling for a while. Seems like you should be able to reach a certain status and retain your miles forever, if you've been a VERY loyal customer.
Disgusted....
If you haven't flown an airline for 6 months plus, you aren't exactly a "VERY loyal customer". Especially when the 6 month policy has been in place for 14 months.