Originally Posted by
songsc
Yea I think for about 50% of times AC does it right, especially when tickets are booked directly on AC.com. For other 50% of times AC simply gives me one boarding pass and refuse to work on it.
Sounds like you are talking about flights booked on one file, since they were booked on AC.com. The pax was talking about fights booked on 2 files. I have never had a problem checking bags when flights are on 1 file number, booked on AC.com