Originally Posted by
chris19992
I don't get it, of all the airlines I've been on(Asian and European carriers), the ones that have business and/or first class also have better and more comfortable economy seats than most of the budget airlines that only have one style of seat.
I would much rather walk past the business/first seats to get a better economy seat than to have a plane full of bad seats all the same.
In the US, that is often not the case. Southwest and Jetblue have much better seats than the economy section of Delta or United.
In addition to seats, it's also the service and the resources expended by the airline. If there is a premium cabin, it is likely to get the more experienced FAs and the airline is likely to spend money on the product there. If there isn't, then the airline can focus on the main cabin.
There is also the cynical theory that if there is a premium cabin, the airline is likely to intentionally make economy less pleasant in an effort to encourage people to pay for upgrades.