FlyerTalk Forums - View Single Post - Why does a Gold Member keep getting offered a Fuel Option
Old May 3, 2016 | 10:02 am
  #14  
rthib
Original Member
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25 Years on Site
 
Join Date: May 1998
Location: DFW,TX USA
Programs: Lifetime Platinum Marriott
Posts: 1,595
Originally Posted by cestmoi123
Here's how it goes for me:

Hertz: "Do you want the prepaid fuel option?"

Me: "Nope, I'll bring it back full. I know I need a receipt if I drive less than 75 miles."

Hertz: "OK, thanks, here's your contract."

10 seconds, absolute max. Definitely not "minutes."
Actually, I have to agree with OP.
At some airports its:
Hertz: "Do you want to pay us a bunch of money for no value"
Me: "No thinks, I'll refuel and bring a receipt"
Hertz: "Remember, that if it is less than 75 miles you will be charged"
Me: "Thanks"
Hertz: "Ok, wait here while I go get your contract"

So, I have to do the stupid verbal game before they will go an get me the contract (which I don't need or want) and then wait for them to raise the gate.

It should be:
Scan Car, "I see you are PC, have a great trip", gate up.

For those of us who travel a lot, a few hours each year wasted - plus the fact that they are annoying what should be their most valuable customers.
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