Originally Posted by matrixwalker2012

And I have yet to find a concierge that can find information faster than I can google for it. As for restaurants, I'm not really that into fine dining and I prefer Asian food, and since I grew up in an Asian home, I can tell the difference between an authentic hole in the wall place versus a high end decór imitator like PF Chang's. Unless the concierge is Asian, then I doubt they can accurately make any decent recommendations for me.

Most of the time in my experience when I've asked a concierge, I end up getting a blank stare from them or a useless answer. Since I now have google in my pocket, I don't even bother wasting my time asking them. If I want to know of good things to do in say, Miami, I'll just google for it, way faster and I can quickly scan reviews to see what others think.

No need for an app, just google for anything and everything these days

And btw, the one time I did stay at a Ritz Carlton, the valet took about 25 minutes to bring me my car when he promised me 3 minutes, and then, he managed to bring the wrong one. And then, he just showed some attitude and didn't apologize for the delay or screwup. I tipped him just $1 to basically tell him his service was horrible. I quickly got out of there and haven't been back to that property again.