FlyerTalk Forums - View Single Post - Delayed, missed connection and downgraded
Old May 2, 2016 | 1:02 pm
  #10  
BruceyBonus
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15 Years on Site
 
Join Date: Dec 2007
Location: Cambridge, UK
Posts: 262
Originally Posted by NickB
While Reg 261/2004 clearly does not apply, nonetheless, as a contractual matter, the OP should still be entitled to a refund from VS of the difference between the fare paid and the applicable fare for the class in which he/she flew. This may not amount to an awful lot, though.
I would also expect the difference to be refunded back in cash (i.e. to the original payment method), instead of being offered a voucher.
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