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Thread: Why does a Gold Member keep getting offered a Fuel Option
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Old May 2, 2016 | 10:50 am
  #4  
cestmoi123
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Originally Posted by repcool
It doesn't take 2 seconds because I say "no" to the first options and then they explain the express version (under 75 miles) to me and I again have to repeat myself. All taking minutes at a time of night I just want to head to my hotel.

My point is, why be Gold with these preferences stored in a system and then be given the same hard sell EVERY TIME?
Here's how it goes for me:

Hertz: "Do you want the prepaid fuel option?"

Me: "Nope, I'll bring it back full. I know I need a receipt if I drive less than 75 miles."

Hertz: "OK, thanks, here's your contract."

10 seconds, absolute max. Definitely not "minutes."
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