FlyerTalk Forums - View Single Post - Failing to post delays when flight is clearly late
Old May 2, 2016 | 8:30 am
  #5  
phlwookie
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
Given the customer experience impacts of this, I wonder what the DOT's opinion on this would be?

US was way better about this. While the delay might not have been the best guess, at least their IT posted it most of the time when an inbound delay made the next flight being on time a physical impossibility.
phlwookie is offline